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Frequently asked questions

Table of Contents

Delivery and Order Status

Delivery is available through a shipping company to all Egyptian governorates.

After the order is received by the shipping company, it will reach you within two days inside Cairo and Giza and within four days for the rest of the governorates unless there is a delay due to a wrong address. Also feel free to pay us a visit and receive your order from our only point-of-sale in New Maadi.

 

Detailed Address: 6 Palestine Square – New Maadi – Cairo – Taher Harraz Sons Building – Basement Floor

Location link on Google Map https://g.co/kgs/XCKGJ2 

Yes you will, so please double check that the email, the address and the phone number are written correctly.

You can ask us for your order’s tracking number and follow up the order with the shipping company through their website

https://bosta.co/tracking-shipments

You can write in the comments box the day and time you want your order to be delivered, before submitting your order so that the shipping company would take it into consideration.

Return and Exchange

  • Return or exchange are within 7 days of receipt.
  • When returning or exchanging, the product must be in the same condition in which it was delivered.
  • If there is any comment on the products or any damage on our part, we must be notified of it after receipt, within a maximum of two days.
  • In the event of a return or a replacement at the request of the customer as a result of a problem on his/her part, the customer shall bear the cost of return or replacement.
  • If there is a problem on our part, the customer will be contacted and 50% of the previous shipping charges will be paid until replacement or refund.
  • If a customer requests an order and refuses to receive it without a prior reason, the customer will be charged shipping costs in the next order.
  • Contact us and explain your request regarding your order. 01068323203
  • Or send us an email on harrazfarmandgarden@gmail.com

Order Issue

We know how important your order is, so we aim to fulfill orders as quickly as possible. However you will be given the opportunity to edit or cancel.

First, we apologize you had to go through this experience, second, you can ask us for your order’s tracking number and track your order through this link.

https://bosta.co/tracking-shipments  

Any order without a valid mobile number, a valid email or a valid detailed address gets canceled.

First, we apologize you had to go through this experience, second, please reach out to us through our customer service live chat on our website www.harraz.shop or send us a message on whatsapp 01068323203

We will resend you a new item.

First, we apologize you had to go through this experience, second, please reach out to us through our customer service live chat on our website www.harraz.shop or send us a message on whatsapp 01068323203

We will resend you the right item.

General Information

  • We provide practical knowledge:
  1. Teaching you the proper methods needed to grow vegetables, whether for home cultivation or farms 
  2. Clarifying all the instructions and steps required for cultivation
  3. Clarifying the common causes for plant’s death and how to avoid them. 
  4. You can reach us through messages on social media or through a mobile call. Also through our website, which contains a lot of useful information about our products and the proper way to use them. (Free of charge) www.harraz.shop 
  • We provide high-quality products on our website, you can buy all the seeds and supplies you need to start farming, whether small quantities for home cultivation or large quantities for farms.
  • We provide consultations to farmers and individuals through our agricultural engineers. (Free of charge)
  • We provide knowledge regarding soilless cultivation, including hydroponic systems, its supplies, nutrient solutions and the required instructions.
  • We create greenhouses and hydroponics systems for restaurants, schools and companies, with our partners in the market, using the finest raw materials.

No. The founder is one of the grandchildren of the renowned Harraz family known in the agriculture sector and has a long history in the Egyptian market.

However, Harraz Farm and Garden is a new company established in 2020 and has no connection to any branches in the Egyptian market except for just one point-of-sale in New Maadi.

Detailed Address: 6 Palestine Square – New Maadi – Cairo – Taher Harraz Sons Building – Basement Floor

Location link on Google Map https://g.co/kgs/XCKGJ2

Every day from 10 am to 6 pm except Sunday.

In Ramadan, every day from 10 am to 5 pm except Sunday.

Home visits are not available. You can send us photos of the area you want to grow plants in and details of its measurements, and we can help you by providing the seeds and agricultural supplies such as soil, seeds, pesticides and fertilizers. We can also explain how to utilize each product.

 

Contact us through:

Our number is 01068323203

Facebook and Instagram messages

Website www.harraz.shop

Contact us through:

Our number is 01068323203

Facebook and Instagram messages

Website www.harraz.shop

Please send us your CV and your request at info@harraz.trade

Please send us your request at info@harraz.trade

No, we do not do contract farming. Our services are as follows:

  • We provide practical knowledge:
  1. Teaching you the proper methods needed to grow vegetables, whether for home cultivation or farms 
  2. Clarifying all the instructions and steps required for cultivation
  3. Clarifying the common causes for plant’s death and how to avoid them. 
  4. You can reach us through messages on social media or through a mobile call. Also through our website, which contains a lot of useful information about our products and the proper way to use them. (Free of charge) www.harraz.shop 
  • We provide high-quality products on our website, you can buy all the seeds and supplies you need to start farming, whether small quantities for home cultivation or large quantities for farms.
  • We provide consultations to farmers and individuals through our agricultural engineers. (Free of charge)
  • We provide knowledge regarding soilless cultivation, including hydroponic systems, its supplies, nutrient solutions and the required instructions.

We create greenhouses and hydroponics systems for restaurants, schools and companies, with our partners in the market, using the finest raw materials.

Purchase

We only have one point-of-sale in New Maadi.

Detailed Address: 6 Palestine Square – New Maadi – Cairo – Taher Haraz Sons Building – Basement Floor
Location link on Google Map https://g.co/kgs/XCKGJ2df 



Through our website www.harraz.shop 

Delivery service is available to any location you specify in all Egyptian governorates or you can pay us a visit to receive your order at our only point-of-sale in New Maadi.

Detailed Address: 6 Palestine Square – New Maadi – Cairo – Taher Harraz Sons Building – Basement Floor

Location link on Google Map https://g.co/kgs/XCKGJ2 

  • Cash on delivery.
  • Online payment.
  • Visa card at New Maadi point of sale.

Contact us and depending on the products, we can find a way to make it possible.

Arabic and English languages ​​are available according to the choice from the list.

No, we are specialize in leafy and fruiting vegetable seeds only, and of course agricultural supplies such as different types of soil, fertilizers, pesticides, and agricultural tools

We currently do not sell seedlings, only seeds and other agri-supplies that you will need to grow healthy strong seedlings

Products

Currently, we provide a cultivation solution for beginners, which is:

  • Starter kit: 15 pots, 15 soil packs and 3 types of seeds are provided
  • Starter kit: 5 pots, 5 soil packs and 1 type of seed are provided
  • Kid’s Kit: 3 pots, 3 soil packs and 1 type of seeds are provided

 

Help me Cultivate

Start by cultivating one or two types of seeds for trial and learning before cultivating many seeds. (Visit our blog on our website to increase your knowledge on cultivation)

If you have the following available, you are ready to start growing vegetables right away:

  • Vegetable Seeds: Choose the type of seeds you want to grow and buy them from a trusted source. Make sure you choose the proper type according to the right season they grow best in. Each plant differs in their requirements, in terms of germination and growth conditions and the method of fertilization.
  • Fertilizers and Nutrients: Plants need them to supply nutrients for healthy and fast growth.
  • Sunlight: The plant needs it to complete the process of photosynthesis, so there must be full bright sunlight during the day in the area where the vegetables will be grown.
  • Pots: Make sure the pots have holes at the bottom for good drainage and to avoid root rot. Their sizes and shapes will vary according to the size of the plants to be grown.
  • Soil/Growing Media: Different types of growing media can be used, and it is preferable to choose a good type of soil that is free from any pollutants that might hinder the seed’s growth.

In case there is no full bright sunlight during the day in the area designated for cultivation, it is possible to try growing microgreens, which are easy to cultivate, with high nutritional value and fast-growth rate that do not need sunlight.

Microgreens are plants at a very young age between 8 to 21 days, and their length ranges between 5 to 15 cm, depending on their type.

 

Inside the seeds are all the beneficial nutrients of the plant, but the human body cannot digest the seed itself.

Therefore, we put the seed, which contains the embryo, in suitable conditions to germinate, and the embryo begins to activate and transform the nutritional elements into another form that is easier for the humans to digest. Thus, all the nutritional elements of the seed are concentrated in the form of a small plant that we can harvest, eat and benefit from.

 

Research has shown that when equal amounts of microgreens and its counterpart of the large plant are compared for the same type of vegetable, the microgreens contain more nutrients, vitamins and salts as those found in its counterpart of the large plant, estimated at about 10 to 40 times.

 

The benefit of the microgreens are plenty according to their type:

  • It has a high percentage of potassium, iron, copper and zinc and is rich in antioxidants and other minerals
  • Strengthens the body’s immunity
  • Broccoli treats stomach germs and reduces the risk of some cancers
  • Red cabbage improves cholesterol and the heart functions.

 

Other features:

  • Quick to harvest
  • You don’t need sunlight
  • You don’t need any fertilizer
  • Perfect replacement for large vegetables

Below is a video link showing the cultivation steps

https://fb.watch/hqCAozag56

  • Quick to harvest
  • You don’t need sunlight
  • You don’t need any fertilizer
  • Perfect replacement for large vegetables
  • Research has shown that when equal amounts of microgreens and its counterpart of the large plant are compared for the same type of vegetable, the microgreens contain more nutrients, vitamins and salts as those found in its counterpart of the large plant, estimated at about 10 to 40 times.

The benefit of the microgreens are plenty according to their type:

  • It has a high percentage of potassium, iron, copper and zinc and is rich in antioxidants and other minerals
  • Strengthens the body’s immunity
  • Broccoli treats stomach germs and reduces the risk of some cancers
  • Red cabbage improves cholesterol and the heart functions.

 

  • Kale Mix Microgreens Seeds
  • Rocket Microgreens Seeds
  • Coriander Microgreens Seeds
  • Parsley Microgreens Seeds
  • Mizuna Microgreens Seeds
  • Broccoli Microgreens Seeds
  • Celery Microgreens Seeds
  • Bull’s Blood Beet Microgreens Seeds
  • Radish Sango Microgreens Seeds
  • Radish Redhead Microgreens Seeds
  • Cabbage Red Microgreens Seeds
  • Pink Kohlrabi Microgreens Seeds
  • Italian Basil Microgreens Seeds
  • Dil Microgreens Seeds
  • Lettuce Microgreens Seeds
  • Spinach Microgreens Seeds
  • Chives Microgreens Seeds
  • Marjoram Microgreens Seeds
  • Broccoli Violet Microgreens Seeds
  • Cabbage Pak Choi Microgreens Seeds
  • Radish China Rose Microgreens Seeds
  • Sunflower Microgreens Seeds
  • Chinese Chives Microgreens Seeds
  • Carrot Microgreens Seeds
  • Swiss Chard Microgreens Seeds
  • Tatsoi Microgreens Seeds
  • Casablanca Coriander Microgreens Seeds

We provide a microgreen kit, which is a full cultivation solution for growing microgreens. Each kit contains the following:

  • 2 bags of soil
  • 2 bags of seeds of your choice (each bag 10 grams)
  • culture box
  • Agricultural instructions card (in Arabic and English)

This kit is easier to use and more economical than buying seeds alone.

The price of 10-grams microgreen seeds is 85 EGP.

However, the price of the microgreen kit with all its components is 170 EGP, and you can choose two types of seeds instead of one.

No, the microgreens are germinated and harvested only once, and after using them, other seeds are planted, and so on.

  • Concentrations vary according to the amount of plant compost in the mixture.
  • The plant compost is an organic material that increases soil fertility, and your choice should depend on the aim of use.
    • The 15% concentration is suitable for germinating your seeds or using it with young seedlings.
    • The 30% concentration is suitable for trees and plants of an old age and should not be used to germinate seeds.
  • Prepare your soil mixture and add it to the pot.
  • You can mix with it some types of organic fertilizers, such as plant compost but make sure it does not exceed 15%.
  • Water the soil until fully wet, then wait for a couple of minutes to drain all excess water.
  • Plant the seeds 1 cm deep in the soil and make sure the seed is completely covered with the soil.
  • Irrigate the soil by spraying, not pouring water heavily, so that it does not affect the location of the seed in the soil or uncover the layer of soil above it.
  • Cover the pot with a plastic bag to retain humidity and stimulate seed germination.
  • Make a few small holes in the bag for the seeds to breathe and to avoid mold.
  • Leave them indoors or in the dark until they begin to germinate.
  • When the length of the plant reaches around 4 cm, place it under any bright light and make sure that there is good ventilation, but from behind the window, don’t put it outdoors.
  • Water the plants if the soil is dry.
  • Take good care of them until they reach the size of a long, strong and healthy seedling, then transfer to a larger pot.
  • Buy oxygen water (hydrogen peroxide) from the nearest pharmacy and use it on roots or soil infected with mold, and it will disappear.
  • Put a 20 cm syringe on a liter of water and spray the infected spots.
  • The plant is a living organism, it adapts to the environment it lives in, so when we change its environment from the nursery and put it in another environment (at home), the plant gets severely affected and puts it into a state of shock, so the plant needs to adapt once again to the new environment.
  • This causes the plant’s death, so you must carefully put the plant in a moderately bright place (if it is an ornamental plant) and strong sunlight (if it is a vegetable) and give it its nutritional needs of fertilizers and others. Also carefully irrigate the plant so that it is not exposed to drought, stress or excessive irrigation.
  • Of course, during winter, the irrigation rate is lower than the summer, because the soil dries slower.
  • The soil might be dry at the surface but wet at the roots, so be sure before you water again.
  • To make sure that the soil is completely dry from top to bottom, use a thin wooden stick, commonly used in the kitchen, and stick it into the soil. If it is wet, wait and do not irrigate for a while. Irrigate only when the soil is completely dry.

Note: There is a difference between a dry soil and a stressed soil due to the lack of water.

It is not recommended to leave the soil without water for a long time.

To get your answer, make this simple test:

  • Put a handful of sand in a cup of vinegar:
    • If no eruption occurs, the sand is suitable for growing vegetables without any problem
    • If an eruption occurs, the salinity concentration in the soil is high and we cannot grow vegetables in it. In this case, we can plant in pots and dispense the sandy land.
  • Note: Sand is a medium that lacks nutrients because sand is chemically inert by nature, so even after testing and making sure that there is no high salinity, we must add compost to it to increase its fertility, and we carefully fertilize once every 10 days. 
  • Hydroponics is the future of sustainable agriculture that saves an extremely large amount of space, time and water.
  • Hydroponics depends on growing the plant directly in water. 
  • By eliminating the role of the soil, the seeds germinate in soil substitutes.
  • When they reach the size of large seedlings, they are transferred to the hydroponic systems, so the roots become floating in water to which the nutrient solution is added.
  • All hydroponic systems are designed in a way that makes it easy for oxygen to reach the plant’s roots, so that it does not cause rotting or death of the roots in the water.
  • Hydroponics increases the quality of the plant because the plant’s nutrition is concentrated as it absorbs the nutrients required for growth directly from the water.

Currently we have different systems available:

  • DWC (Deep Water) System
    • Capacity: 50 liters and it produces 6 full plants
    • Capacity: 15 liters and it produces 4 full plants
  • NFT System (Tubes System)
    • 3 tubes and it produces 15 full plants
  • Dutch Bucket System is used for the cultivation of fruiting plants
    • 6 containers and it produces 6 full plants

(Solution number #1)

 

Nutrient solutions are used according to the type of seeds grown and the specified EC for each type of vegetables.

  1. Know the right EC range for the plant you want to grow. (The ranges are available on our website’s blog)
  2. Take the average of the minimum and maximum of the EC range to get just one result.
  3. Change the EC to TDS using the following equation:

1 EC = 640 ppm (TDS)

  1. Measure the volume of water in your tank because you will use it later.
  2. Measure the TDS of the water used in your tank because you will use it later.
  3. Subtract step #5 from step #3, the result will be the difference in TDS required to add to the water.
  4. Change the TDS to milliliters using the following equation:

1 ml = 400 ppm (TDS)

  • To change, divide step #6 with 400, to calculate the amount of nutrient solution required to add to every liter.
  • The result is in milliliters for each liter of water, so we need to multiply it to the whole amount of water in our tank
  1. Multiply step #7 to the total amount of water used in the tank (step #4) and you will get the total amount of nutrient solution needed to add.

 

Notes:

  1. EC is electric conductivity
  2. TDS is the total dissolved substances
  3. Ppm is part per million
  4. Ppm is the measuring unit of the TDS
  5. The amount calculated in tep #8 will be added from Solution A and Solution B

 

Example:

  1. EC for lettuce i between 0.8 and 1.2
  2. Their average is (0.8+1.2)/2 = 1
  3. Using the given equation, (1*640)/1 = 640 ppm
  4. Assuming the volume of water in the tank is 20 liters
  5. Assuming the TDS of the water in the tank is 200 ppm
  6. After subtracting, the result is 640 – 200 = 440 ppm
  7. Using the given equation, 440/400 = 1.1 milliliters of nutrient solution for each liter
  8. But since I have 20 liters in the tank, then 20*1.1 = 22 milliliters from Solution A and Solution B

 

(Solution number #2)

 

Nutrient solutions are used according to the type of seeds grown and the specified EC for each type of vegetables.

  1. Know the right EC range for the plant you want to grow. (The ranges are available on our website’s blog)
  2. Take the average of the minimum and maximum of the range to get just one result.
  3. Change the EC to TDS using the following equation:

1 EC = 640 ppm (TDS)

  1. Measure the volume of water in your tank because you will use it later.
  2. Measure the TDS of the water used in your tank because you will use it later.
  3. Subtract step #5 from step #3, the result will be the difference in TDS required to add to the water.
  4. Use the following equation to plug in the numbers to get the required amount of nutrients required to be add:


  • The amount of nutrient solution required * the concentration of the nutrient solution used per ml = The total amount of water in the tank * The difference in the TDS required

 

Example:

  1. EC for lettuce i between 0.8 and 1.2
  2. Their average is (0.8+1.2)/2 = 1
  3. Using the given equation, (1*640)/1 = 640 ppm
  4. Assuming the volume of water in the tank is 20 liters
  5. Assuming the TDS of the water in the tank is 200 ppm
  6. After subtracting, the result is 640 – 200 = 440 ppm
  7. The concentration of the nutrient solution used per ml (by Harraz Farm and Garden) = 400 ppm
  8. The amount of nutrient solution required to add * 400 = 20 * 440
  9. The amount of nutrient solution required to add = (20*440)/400 = 8800/400 = 22 milliliters from Solution A and Solution B

We specialize in leafy and fruiting vegetable seeds only. Here is the list of available types:

  • Maribor lettuce
  • Cortese lettuce
  • Red Lollo Lettuce
  • Great Lakes 118 Lettuce 
  • Lettuce Osterley Green
  • Luxor Basil
  • Tuscan Basil
  • Basil Certified Riviera
  • Rocket Cultivated
  • Wild Rocket
  • Rocket Astra
  • Parsley Moss Curled 2
  • Kurly Kale Green
  • Tuscan Kale Green
  • Mizuna Green
  • Kale Deep Red Textured Leaf
  • Kale Pink kohlrabi
  • Coriander Slow Bolting
  • Coriander Calypso
  • Coriander Casablanca
  • Celery Tall Utah
  • Cherry Tomato Strillo F1
  • Cherry Tomato Pandorino F1 
  • Tomato Oxheart Medium
  • Cherry Tomato Bingo F1
  • Cherry Tomato Luther F1
  • Cherry Tomato Zagor F1
  • Tomato Ciccio Beefsteak
  • Cucumber Yanez F1
  • Sweet Pepper Winner F1
  • Hot Pepper Roxy
  • Sweet Pepper Yellow Velvet F1
  • Hot Pepper Habanero Red
  • Hot Pepper Habanero Chocolate
  • Carrot Kuroda
  • Spinach Emilia F1
  • Spinach Early 7 F1
  • Spinach Baby Leaf
  • Swiss Chard Rhubarb
  • Tatsoi Cabbage Chinese
  • Red Cabbage
  • Cabbage Pak Choi
  • Thyme Spicy Green
  • Thyme
  • Rosemary Premium
  • Chives Cipollina
  • Chives Chinese
  • Dill
  • Broccoli Calabrese Early
  • Radish China Rose 
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